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Privacy & Website Policies - Higher Ground

Last updated: 31 March 2026

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1. Who we are

This website is operated by Higher Ground.

Data Controller / Website Owner
Olivier Gil / Higher Ground
Avinguda La Conreria 9
08105 Sant Fost de Campsentelles
Barcelona, Spain
olivier@higherground.training

Higher Ground operates from Spain and serves clients across Europe and internationally.

 

2. Purpose of this page

This page sets out how Higher Ground collects, uses, and protects personal data, how cookies may be used on this website, and the legal terms governing access to and use of the site.

It is intended to provide clear, transparent information on how your data is handled when you browse the website, get in touch, apply for coaching, or otherwise interact with Higher Ground.

 

3. Privacy Policy

What data we may collect

Depending on how you interact with Higher Ground, we may collect and process the following categories of personal data:

  • your name and contact details;

  • information submitted through contact, enquiry, or onboarding forms;

  • booking and communication details;

  • billing and payment-related information;

  • website usage and technical data;

  • limited safety-related information where strictly necessary to adapt the service appropriately.
     

Why we use your data

Your data may be used to:
 

  • respond to enquiries and requests;

  • assess whether our services are an appropriate fit;

  • deliver coaching and related services;

  • manage calls, bookings, and communications;

  • handle billing and administrative matters;

  • improve website functionality and performance;

  • comply with applicable legal and regulatory obligations.
     

Legal basis

Depending on the context, Higher Ground may rely on one or more of the following legal bases:
 

  • steps taken at your request prior to entering into a contract;

  • performance of a contract;

  • compliance with legal obligations;

  • your consent, where required;

  • legitimate interests, where appropriate and proportionate.
     

Data sharing

Higher Ground does not sell your personal data.

Personal data may be shared with trusted third-party service providers that support the operation of the business, including providers of website hosting, forms, email, scheduling, cloud storage, payments, invoicing, and other operational tools. Such providers are used only where relevant to the functioning of the service.

International transfers

Some service providers may process data outside the European Economic Area. Where this occurs, appropriate safeguards are used in accordance with applicable data protection law.
 

Data retention

Personal data is kept only for as long as necessary for the purposes for which it was collected, including for legal, accounting, administrative, or contractual requirements. When data is no longer needed, it is deleted, restricted, or otherwise handled in an appropriate manner.
 

Your rights

Subject to applicable law, you may have the right to:

  • access your personal data;

  • correct inaccurate or incomplete data;

  • request deletion of your data;

  • object to certain processing;

  • request restriction of processing;

  • request portability where applicable;

  • withdraw consent where processing is based on consent;

  • lodge a complaint with the relevant supervisory authority.
     

For privacy-related requests, please contact:
olivier@higherground.training
 

Important limitation on medical information

Please do not provide detailed medical information unless it is strictly necessary for the safe adaptation of the service. If there is a relevant limitation, restriction, or safety-related factor, please share only the minimum information needed.

 

4. Cookie Policy

This website may use cookies and similar technologies in order to:

  • ensure essential website functionality;

  • remember user preferences;

  • understand website traffic and performance;

  • support relevant third-party services where applicable.

Where required by law, non-essential cookies will only be used with your consent.

You may manage cookies through your browser settings and, where available, through the cookie banner or preference tool presented on the website.

If third-party services such as analytics tools, scheduling tools, embedded content, or payment providers are used, those services may also place or access cookies in accordance with their own policies.

 

5. Legal Notice
 

Website purpose

This website provides information about Higher Ground, its coaching services, its content, and ways to get in touch.

Intellectual property

Unless otherwise stated, all content on this website — including text, branding, visuals, graphics, downloads, and overall layout — is owned by or licensed to Higher Ground. It may not be reproduced, distributed, modified, or used without prior written authorisation.

User responsibilities

By using this website, you agree to do so lawfully and respectfully, and not to interfere with its proper functioning or infringe the rights of Higher Ground or any third party.
 

External links

This website may contain links to third-party websites or services. Higher Ground is not responsible for the content, privacy practices, cookie practices, or terms applicable to those external websites.

Disclaimer

The content on this website is provided for general information purposes only. While Higher Ground aims to keep the information accurate, relevant, and up to date, no guarantee is given that all content is complete, current, or free from error at all times.

Coaching scope and no guarantee

Higher Ground provides coaching and training guidance designed to support preparation, performance, and decision-making. Coaching does not guarantee a summit, a successful expedition, a race result, or the achievement of any specific objective.

Higher Ground is not a medical, physiotherapy, or nutrition service unless expressly stated otherwise.

Applicable law

This website is governed by the laws applicable in Spain, without prejudice to any mandatory consumer protections that may apply under applicable law.

 

6. Contact

For legal, privacy, or website-related questions, please contact:
 

Olivier Gil / Higher Ground
Avinguda La Conreria 9
08105 Sant Fost de Campsentelles
Barcelona, Spain
olivier@higherground.training

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